We’d Love to Hear From You
Whether you’ve got a question about one of our reviews, spotted something that needs updating, or just want to share your experience at a casino we’ve recommended — we genuinely want to hear from you.
We’re real people who care about getting things right. Every message we receive is read by our team, and we do our best to respond as quickly as possible.
What Can We Help You With?
Here are the most common reasons people reach out to us — and the best way to get a fast response for each:
Questions About Our Reviews If something in one of our casino reviews doesn’t match your personal experience — a bonus that’s changed, a withdrawal that was slower than we reported, or a customer support experience that differed from ours — please let us know. We update our reviews regularly and your feedback directly helps other Singapore players make better decisions.
Casino You’d Like Us to Review Found a casino you’d like us to take a look at? We’re always expanding our coverage. Send us the name and URL and our team will add it to the review queue.
Partnership & Affiliate Enquiries If you’re a casino operator looking to be featured on Trusted Casino Singapore, we’re open to conversations — as long as your platform meets our standards. We do not accept payment to change ratings or rankings. All featured casinos must pass our full review process first. If you’re comfortable with that, reach out and we’ll discuss from there.
Content Contributions & Guest Posts We occasionally work with experienced writers who have genuine expertise in online gambling, casino games, or sports betting. If you’d like to contribute content, send us a brief intro about yourself and the topic you’d like to cover.
Responsible Gambling Support If you’re reaching out because gambling has become a problem for you or someone you know — please visit our Responsible Gambling page first. It has free helpline numbers and support resources available in Singapore. You don’t need to go through it alone.
Reporting Inaccurate Information If you’ve spotted outdated information, a broken link, or content that needs correcting anywhere on our site — please flag it. Accuracy matters to us and we appreciate readers who help us keep things current.
Reach Us on Social Media
We’re active across all major platforms — follow us for the latest casino news, bonus updates, and new reviews:
| Platform | Handle |
|---|---|
 | TrustedCasinoSingapore |
 | @trustedcasinosingapore |
 | @trustedcasinosg |
 | @TrustedCasinoSG |
 | trustedcasinosg |
Social media is also a great place to ask quick questions — our team monitors all channels and typically responds within a few hours.
Response Times
We aim to respond to all enquiries within 24–48 hours on business days. During busy periods it may take a little longer, but we will always get back to you.
For urgent responsible gambling matters, please contact the NCPG helpline directly at 1800-6-668-668 — available 24/7, free, and confidential.
Before You Contact Us — Quick Answers
I have a problem with a casino — can you help? We’re a review site, not the casino itself — so we can’t resolve account issues, payment disputes, or bonus disagreements on your behalf. For those issues, contact the casino’s customer support directly. If a casino is consistently failing its players, please do let us know so we can update our review accordingly.
Can I advertise on your site? We don’t sell advertising space in the traditional sense. If you’re a casino looking for affiliate coverage, see the Partnership section above.
Do you have a physical office? We’re a fully remote team operating across Southeast Asia. We don’t have a public office address.
How do I know my message was received? You’ll receive an automatic confirmation once your form submission goes through. If you don’t hear back within 48 hours, feel free to follow up via any of our social media channels above.
— The Trusted Casino Singapore Team
